Warranty & Claims

Warranties and Limitations of Liability

The Below terms and conditions apply to purchases made from our website: https://tiktec.pk/

If you are unclear on the policies, you are free to get In Touch with us.

Checking Warranty

All electronics we sell are eligible for a Seven (7) day checking warranty. The warranty starts from the time you have received your delivery.

Following are the products that fall in the checking warranty criteria:

• SmartWatches
• Earbuds
• Speakers
• Powerbanks
• Other electronic gadgets

Note: If the product suffers external damage, such as a fall, hit or break, cracks, scratches, then the warranty will be void.

Warranty Card

The purchase receipt you get when ordering online acts as your warranty card.

You do not need a printed invoice. We will retrieve the details through your order number.

The products we sell come with a warranty sticker which is valid for 7 days. You should not remove the sticker during the warranty period.

The following conditions are not covered in our warranty terms.

This warranty does not cover 

• Accidental/intentional damage.
• Claim beyond the warranty period
• The customer provides no proof of purchase.
• The product is damaged due to improper use (such as falling, bending, liquid damage, etc.)
• Damage and malfunction due to uncontrollable external forces (such as floods, fires, earthquakes, lightning strikes and traffic accidents)
• Disassembly, self-repair, modification, rooting and other externally induced damage or modification attempts.
• Faults or damage caused by factors of Force Majeure such as fire, earthquake, and flood.
• Warranty Sticker Removed

Damaged Items.

If your order has arrived in damaged condition or is faulty, contact us immediately.

Notes:

If your warranty claim is approved, we may offer a replacement. 

This warranty does not entitle you to a refund.

Our maximum liability is limited to the value of the product purchased. We do not accept any further liability for the products sold.